Delivery Information

Delivery

During the Covid 19 Pandemic, delivery times have been delayed.

Delivery times vary between locations and you should keep the following estimated delivery times in mind when placing your order to avoid disappointment.

Delivery to Gold Coast, Brisbane (QLD), Sydney (NSW), Canberra (ACT) - 1- 3 Working Days

Delivery to North QLD, Melbourne (VIC), Adelaide (SA) 2-4 Working Days

Delivery to all other areas of Australia estimated 4-7 Working Days

These are estimated delivery times only.
During peak times eg Christmas, Easter, and other holiday events deliveries may take extra time.

Beautiful Boxes use reputable third party couriers, including Fastway and Australia Post. Deliveries are made during business hours Monday to Friday excluding public holidays. Post Office Box addresses will not be accepted.

We endeavour to ensure your order is delivered safely, securely & in good condition however, Beautiful Boxes cannot be held responsible or liable in the rare event a delivery is damaged in transit, or circumstances which are out of Beautiful Boxes control.

If you supply an incorrect address and we deliver the gift box, then we will NOT accept responsibility for the mistake. If we need to redeliver to another address there will be a new delivery charge and delivery delays.

To ensure your order reaches the intended recipient, a signature is required upon delivery. If you choose to have the parcel left without a signature (e.g. at the front door) you may do so by providing your delivery instructions at checkout. Please keep in mind that no responsibility is taken by Beautiful Boxes should something happens to this parcel when left without signature.

If delivery instructions are not provided at checkout and the intended recipient is not present at the time of delivery, a calling card will be left. The recipient (upon receipt of the calling card) is to organise an alternative time to have the parcel redelivered.  Re-delivery fees may apply.

If a parcel is delivered by Australia Post and no one is home to accept the delivery, a calling card will be left at the address explaining that the goods may be picked up from the nearest Post Office. For parcels delivered by Fastway, a calling card will be left at the address explaining how goods may be picked up or redelivered.